Terms and Conditions

We at ICE have always been driven by the same ideal: to design, develop and produce the ultimate recumbents and support our owners with excellent customer service. To reinforce our belief in the quality and durability of our trikes we have introduced a 10 year warranty on all 2012 trikes solely for the first owner.


Warranty


Inspired Cycle Engineering warrants, to the original owner of each new ICE tricycle that the frame, seat, and steering components are free of defective materials and workmanship for ten (10) years from original date of purchase. Component parts are limited to one (1) year from original date of purchase. Warranty is conditional upon the trike being operated under normal conditions and being properly maintained. Warranty is offered to the original owner only, and is not transferable. This warranty does not apply to;

  • damage through normal wear and tear 
  • neglect (inadequate care and maintenance) 
  • damage from crashes or jumping  
  • overloading through excess weight 
  • incorrect assembly 
  • modifications to the trike (additional or changed components) 
  • theft  
  • use as a non ICE approved power driven vehicle 
  • failure to follow instructions or warnings in the owner’s manual 
  • activities for which they were not designed.

Bending of frames, forks, handlebars, seat posts or wheel rims can be a sign of misuse or abuse. 

Inspired Cycle Engineering reserves the right to make sole determination of whether any failure or damage claimed under warranty was caused by material or manufacturing defect, and reserves the sole discretion to repair or replace any parts covered by this warranty. 

The owner shall be responsible for all labour, shipping, and travel costs connected with the repair or replacement of warranted parts. Inspired Cycle Engineering will, at our sole discretion, normally consider compensation for reasonable labour, shipping, and travel costs associated with warranty claims.

Inspired Cycle Engineering shall in no event be liable for incidental or consequential losses, damages or expenses in connection with its tricycle products. 

In practice, if you think you have a warranty claim, contact your dealer or us.  We are passionate about our product, and want you to be too. If it is our problem, then we do our best to put it right.