AFTER SALES AND WARRANTY ENQUIRY FORM
Please complete the form below to submit a after sales or warranty enquiry. Please supply any photographs to help describe your enquiry or warranty submission. Please supply your trike frame number, this can be located on the underside of the trike as shown in the photo.
We will deal with your enquiry as soon as possible. If you have not received a reply from either ICE or your selected dealer you purchased your trike from within 5 days, please reply to your confirmation email. Thank you.
If you cannot find your dealer on the list, please select ICE headquarters and make a note in the comment section below.
You can supply up to 5 images showing any questions or issues you have. Photo examples are shown below. You can locate your frame number on the underside of the main trike frame cross section as shown below.
A photo similar to below is required, showing the whole trike taken from the drive side.
Photos similar to below are required showing the general area and other close up details.